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IT managed services are services provided by external parties to help companies manage, supervise and maintain their IT needs. Typically, an IT managed service provider is responsible for various aspects, including system maintenance, performance monitoring, problem handling, and technology development.
These services generally involve long-term contracts between the service provider and the client, where the service provider offers ongoing support and maintenance. IT management services can cover a variety of areas, including network management, information security, disaster recovery, hardware and software management, and system updates.
providing technical support whose main focus is remote repairs or sending IT experts to locations to solve company problems.
